We have relied exclusively on Kim and Better Mailing Concepts for the last several years for our direct mail campaigns and have been very pleased.  Personal, responsive, creative and reliable are some of the words that come to mind when I think of the service we have received.  We are very pleased with the response generated by the direct mail pieces Kim has designed for us and look forward to a continued successful partnership.

Faron B., BC-HIS
Campbellsville, KY

​Our company is based on the belief that our customers’ needs are of the utmost importance. We are committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

We have worked with many direct mail houses over the past 25 years, and none compare with Kimberly of Better Mailing Concepts.  Kimberly has over 20 years of hands on experience in the direct mail business.  She is professional, patient, flexible, ethical and accountable.  

Kimberly has gone out of her way to help us try new ideas, or change a proof at the last minute because she thinks there is a better option for us to consider.  She consistently looks out for her customers’ best interest, regardless if it costs her more time to get it right.

Through Kimberly’s in-depth knowledge of the direct mail industry, we were able to pinpoint the exact day our pallet should be released in California in order for the pieces to arrive precisely on time in our customers’ mailboxes in New Jersey.

Through our direct mail with Better Mailing Concepts our customer list and our bottom line have both increased substantially.  Kimberly is on top of her game and, we believe, the best in the industry, which is why we choose to consistently work with Better Mailing Concepts.

Pat and Cynthia, Business Owners
New Jersey

I have been dealing with this company since it began. My experience has been that they stay on top of our deliveries. The deliveries are shipped with all support information 100% on time every time. They strive to work with you to get the most successful design material for you and your geographic area. All and all we have been satisfied with the quality of service, timing of delivery, and the costs are competitive.

Mark H., BC-HIS, ACA
International Hearing Systems

A couple of years ago we were searching for a way to increase our R.O.I. (return on investment) on our Direct Mail Advertising.  We felt our Direct Mail advertising should speak more to the local sub-culture with graphics and subtle local nuances that create a strong sense of relativity within the Consumer’s mind; rather than the generic “cookie cutter” approach that most Direct Mail Companies utilize.   We had made numerous requests to both companies we had existing relationships with for years, and other companies we had received advertising from.  They were either unresponsive, or just kept sending us more of the same - samples of the same old stale, boring, generic templates that everyone else uses.  They failed to address, or listen to our concept and goal.


Finally, we had contacted Kimberly Martinez of Better Mailing Concepts, and she understood the concept of creating relativity, and the need to separate ourselves from our Competitors.  The pieces Kim and her Team have successfully developed are eye-catching graphics, short effective messages, are filled with subtle sub-cultural nuances, and create a resonating impression in the Consumer’s mind.  Moreover, Better Mailing Concept’s products are priced in such a way that clearly demonstrate, and reflect an innate understanding of our industry.  The Direct Mail products are reasonably priced, and thus permit a substantial R.O.I. as opposed to other Companies that are unrealistically priced, and leave very little, if any, R.O.I.  after paying for postage.


We have yet to find a Direct Mail Company that can surpass the level of genuine personal service, innovation, quality of products, dependability, accountability, and integrity that Kimberly and her team at Better Mailing Concepts consistently demonstrate.  We highly recommend, and encourage any business seeking to be more creative, and innovative in the marketplace consult with Better Mailing Concepts.


Glenn B.
Honolulu, Hawaii

Over 25 Years of Hearing Aid Industry Experience, Innovative Ideas, Long-Term Client Relationships